Help & Support

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Getting Started

Documents

Sharing & Collaboration

Branding & Customisation

Account & Billing

Technical

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Help & Support

Still need help?

What is Production Deck?

How do I create my first project?

Is Production Deck free to use?

Can I use Production Deck on mobile?

What types of documents can I create?

Can I edit a document after generating it?

How do I download or print a document?

Can I duplicate a document?

Can I share files with my crew?

How do I share a project with my crew?

What are visibility tiers?

Someone has the wrong share link. How do I revoke access?

Can collaborators edit my project?

How many collaborators can I invite?

Can I add my production company logo to documents?

Can I customise the accent colour on documents?

Can I save branding presets?

How do I upgrade to Pro?

Can I cancel my subscription?

How do I update my payment details?

Is my payment information secure?

Do you offer refunds?

Which browsers are supported?

Why isn't my document generating?

Can I import data from other tools?

Is my data backed up?